FAQ

Common questions
answered

Below you will find answers to the most common questions about our visa, apostille, and document legalisation services.

How can I apply for a visa through Continental Visa?

You can apply by submitting your documents online through our application forms or by contacting us directly at info@continentalvisa.com. We will guide you step-by-step through the process.
How long does visa processing usually take?

Processing times vary depending on the country and visa type. Most E-Visas are completed within 3–5 working days, while embassy-stamped visas can take 1–3 weeks.
What if I need my visa urgently?

We offer express and same-day services for select destinations. Contact our support team to confirm availability for your visa type.
How do I get started with your services?
We offer comprehensive immigration and visa consulting services,
including visa application assistance, document preparation,
- Comprehensive Visa Assistance
- Visa Category Expertise
- Transparency and Communication
Can I submit scanned copies of my documents?

Yes, digital scans are accepted for most E-Visas. For legalisation or embassy-stamped visas, we will require original documents.

What types of Saudi visas do you assist with?

We handle Work, Family Visit, Personal Visit, Student, Business, Tourism, Residency, and Umrah visas.
What is Mosadaqa Attestation?

Mosadaqa Attestation is the official verification of academic degrees by the Saudi Ministry of Education, required for most work visa applicants.
How long does Mosadaqa take?

The process usually takes 4–6 weeks depending on embassy schedules.
Do I need QVP Verification as well?

Yes, most degree holders applying for Saudi work visas must first complete QVP verification before Mosadaqa submission.
Do I need to attend the Saudi Visa Centre in person?

Yes, biometric data collection is mandatory. We schedule and confirm your appointment as part of our concierge service.
What are the most common reasons for Saudi visa delays?

Missing or incorrectly attested documents, incomplete invitation letters, or unmatched personal data on your degree and passport.

What is an Apostille?

An Apostille is a certification provided by the UK Foreign, Commonwealth & Development Office (FCDO) that verifies the authenticity of a document for international use.
What documents can be apostilled?

Birth, marriage, degree, and ACRO certificates can be apostilled directly. Other documents may require solicitor certification first.
What is your turnaround time for Apostille service?

Our Next-Day Apostille Service ensures completion within 24 hours if documents are received before 10:00 AM.
Do you offer embassy legalisation as well?

Yes, we provide full embassy legalisation for countries such as UAE, Egypt, Qatar, and Vietnam.
What information should I include when requesting legalisation?

Please provide your name, address, number of documents, and the required service when contacting us.

Which other countries do you assist with?

We provide visa assistance for UAE, Egypt, India, China, Kuwait, Kenya, Morocco, Iraq, Turkey, and Vietnam.
How do E-Visas differ from stamped visas?

E-Visas are processed electronically and sent via email, while stamped visas require submission of original documents to the embassy.
What are the general document requirements for E-Visas?

Typically, a passport scan, digital photo, and proof of travel such as hotel and flight bookings.
Do you assist with business visas?

Yes, we handle both tourist and business visa applications for all supported destinations.

How can I pay for your services?

We accept bank transfers, online card payments, and payments through secure invoice links.
Are your service fees refundable?

Service fees are non-refundable once processing has begun. However, if a cancellation is made before submission, partial refunds may be issued.
Can I track the status of my application?

Yes, we provide regular email updates and WhatsApp notifications during each stage of the process.
Do your prices include embassy or government fees?

No, our service fees cover our processing and support. Embassy or visa centre charges are paid directly at the time of submission.

How do I send my documents to you?

You can send documents via Royal Mail Special Delivery, DHL, or drop them off at our London office by appointment.
Do you offer document collection or return?

Yes, we can arrange secure courier pickup and delivery services across the UK.
Where are you located?

Our office is at 17 Hanover Square, London, W1S 1BN.
How can I contact you?

Email us at info@continentalvisa.com, call +44 20 7856 0115, or WhatsApp +44 7539 377776.